What a Fire and Rescue Service Audit Actually Looks Like — and How to Prepare

What a Fire and Rescue Service Audit Actually Looks Like — and How to Prepare | Fletcher Risk Management

Fire Safety Compliance  ·  Managing Agents & Commercial

Most responsible persons have never been through a Fire and Rescue Service audit. Many assume it is something that happens to other buildings. With inspection activity at its highest level since 2011 and 42% of audits returning an unsatisfactory result, knowing what to expect — and having your house in order before the inspector arrives — has never mattered more.

A Fire Safety Officer arrives at your building. They are in uniform, carrying a warrant and an identification card. They have booked the visit in advance — although they do not need to, and can attend unannounced if they have reason to. They want to see the responsible person or their representative. They are there to audit your compliance with the Regulatory Reform (Fire Safety) Order 2005. The visit will take between one and five hours, depending on the size and complexity of the premises.

This is not an unusual scenario. Fire and Rescue Services across England carried out 51,020 fire safety audits in the year ending March 2025 — a 2.4% increase on the previous year, and the highest level of activity in recent years. As we covered in our analysis of the latest government audit data, 42% of those audits returned an unsatisfactory result. For residential premises — particularly houses converted to flats — the failure rate is higher still.

Understanding what an audit involves, what the inspector is looking for, and what happens afterwards is not just useful knowledge. For anyone managing a portfolio of buildings in 2026, it is essential.

How Buildings Get Selected for Audit

FRSs operate what is known as a Risk Based Inspection Programme. Buildings are not selected at random — they are prioritised according to a risk score drawn from multiple data sources: the type of premises, its occupancy profile, its history of fires or complaints, response times, firefighter risk, and wider intelligence about the building and its management. The highest-risk buildings receive the most attention.

In practical terms, this means that residential blocks, HMOs, hotels and care homes tend to be audited more frequently and more thoroughly than, say, an office building. Audits of purpose-built flats increased by up to 61% in a single year in 2024–25, reflecting the sustained national focus on residential building safety following the Grenfell Tower Inquiry.

In addition to routine programme-led audits, an FRS may also audit your premises following a fire; following a complaint from a resident, employee or member of the public; following a request from another authority; or at any time an officer forms the view that there may be a risk to relevant persons. A blocked escape route reported by a resident, a fire alarm fault that goes unresolved, or a pattern of small fires — any of these can trigger an unannounced visit.

You cannot assume that because your building has not been audited recently, it is not on the inspector's list. Audit activity is increasing, targeting criteria are broadening, and the consequences of being unprepared have never been more significant.

What Happens on the Day

Most audits are pre-arranged, typically by email or telephone to the responsible person or managing agent. You will usually receive confirmation of the appointment, the documents the inspector will need to see, and guidance notes on the inspection process. Some FRSs will ask for documents to be sent in advance.

On arrival, the officer will show their identification and warrant. They will need to be accompanied by the responsible person or a representative who knows the building — someone who can unlock doors, answer questions about the fire safety arrangements, and provide access to any area the inspector wants to see.

The audit has two distinct parts: a document review and a physical inspection of the premises.

Part One: The Document Review

The inspector will want to see evidence that you have met your duties under the RRO. That means documentation — and it needs to be current, organised and accessible. Inspectors are experienced at identifying the difference between a building that is genuinely well managed and one where paperwork has been assembled hastily for the visit.

Documents the inspector is likely to request
Fire risk assessment — must be suitable, sufficient and up to date. It must reflect the building as it currently is, including any recent changes to occupancy, layout or use. A risk assessment that is several years old and has never been reviewed is one of the most common grounds for an unsatisfactory result.
Written fire safety arrangements — your fire safety policy and procedures, covering how fire safety is planned, organised, controlled, monitored and reviewed.
Emergency evacuation plan and fire drill records — evidence that evacuation procedures have been documented and practised. Drill records should show dates, participation and any issues identified.
Staff fire safety training records — induction training, refresher training, and any specialist training such as fire extinguisher use or fire marshal duties. Records should show who was trained, when, and by whom.
Fire alarm system test records — weekly tests by management and periodic service records by a competent engineer. Gaps in the log are a common source of breaches.
Emergency lighting test records — monthly function tests and annual duration tests, serviced by a competent engineer.
Fire extinguisher service records — annual service by a competent person, with evidence of the most recent service date on the equipment itself.
Fire door inspection records — evidence that fire doors are being inspected regularly and that defects are being identified and remedied.
Electrical installation condition report (EICR) — evidence of a current periodic inspection of the fixed electrical installation.
For residential blocks: information provided to residents — evidence that residents have been given relevant fire safety information, including the building's fire strategy and what to do in the event of fire.

This is not an exhaustive list — the inspector may ask for other documents depending on the type and complexity of the premises. The key point is that all of these records should exist, be current, and be immediately accessible. If you have to search for them on the day, that itself tells the inspector something about how fire safety is being managed.

Part Two: The Physical Inspection

After reviewing your documents, the inspector will walk the building. They will look at the physical fire safety measures in place and compare them against what your risk assessment says should be there. They may inspect any part of the premises, including external areas, plant rooms, bin stores, roof spaces and any area that forms part of the means of escape.

Specifically, they are likely to check:

Escape routes
The most commonly breached provision — Article 14 Are all escape routes clear, unobstructed and usable? Are final exit doors operational and openable without a key? Are corridor fire doors self-closing and fitted with appropriate seals? Are escape routes signed correctly? See our post on fire escape and evacuation plans.
Fire doors
Condition and operation of every fire door in the building Are fire doors closing fully? Are intumescent seals intact? Are self-closers functioning? Are doors being propped open? Are any doors damaged or incorrectly fitted? Inspectors are trained to assess fire door integrity and will look at every door on the escape route.
Detection & alarm
Coverage, condition and testing Is detection appropriate for the building type? Are detectors clean and unobstructed? Is the alarm audible throughout the building? Is the control panel showing any faults? A system with outstanding faults that have not been addressed will be treated seriously.
Emergency lighting
Coverage and condition along escape routes Is emergency lighting present and operational along all escape routes and at final exits? Are luminaires showing any fault indicators? Emergency lighting is one of the most frequently defective systems we encounter during fire risk assessments.
Firefighting equipment
Presence, positioning and condition Are extinguishers of the correct type for the risks present? Are they located in the positions identified in the fire risk assessment? Are they within their service date?
Signage
Fire safety signage throughout the building Are escape route signs present and illuminated where required? Are fire action notices displayed at appropriate locations? Is firefighting equipment signed correctly? Our post on fire safety signage basics covers what should be in place.
Staff awareness
Speaking to staff on site The inspector may speak directly to staff — including cleaners, concierge or maintenance personnel — to test their knowledge of fire safety procedures. Do they know what to do if they discover a fire? Where is the assembly point? Who is the fire marshal? Fire safety training needs to be ongoing, not just a one-off induction.

The Outcome: What Happens After the Audit

At the end of the visit, the inspector will discuss their findings with you. You will then receive a written outcome. The enforcement pathway from a satisfactory result to prosecution operates on a clear escalating scale.

Satisfactory
No further action required You receive a satisfactory letter confirming compliance. The premises will be rescheduled for a future audit based on its updated risk score. This is the outcome to aim for.
Informal notice
Fire Safety Matters letter — action required Where deficiencies are identified but the risk to relevant persons is not significant, the FRS may issue an informal notification identifying what needs to be remedied and in what timeframe. This is not a legal notice, but failure to act on it will lead to escalation. In 2024–25, 18,351 informal notices were issued across England.
Enforcement notice
Legal notice — mandatory remedial action within a set timeframe Where the FRS is of the opinion that the responsible person has failed to comply with a provision of the RRO, an enforcement notice is issued under Article 30. It specifies what must be done and by when — typically 28 days, though this can vary. Failure to comply is a criminal offence. In 2024–25, 1,728 enforcement notices were issued.
Prohibition notice
Premises restricted or closed — immediate effect in serious cases A prohibition notice under Article 31 is issued where the FRS considers the risk to relevant persons so serious that use of the premises should be prohibited or restricted. It takes effect immediately where the risk of serious personal injury is imminent. Residents, tenants or occupants can be informed and the building effectively closed. In 2024–25, 959 prohibition notices were issued. Non-compliance is a criminal offence carrying unlimited fines and up to two years' imprisonment.

You have 21 days from receiving an enforcement, prohibition or alteration notice to appeal to the Magistrates' Court. Appealing an enforcement or alteration notice suspends it pending the court's decision. Appealing a prohibition notice does not — the prohibition remains in force unless the court directs otherwise.

How to Prepare Before the Inspector Arrives

The good news is that the vast majority of audit failures are avoidable. The issues that produce unsatisfactory results — blocked escape routes, out-of-date FRAs, poorly maintained fire doors, inadequate training records — are not complicated to address. They require consistent management, not specialist expertise.

Our strong advice to managing agents is to treat an FRS audit as something that could happen at any time, rather than something to prepare for only when it is imminent. That means:

Keeping your fire risk assessment current. Your FRA should reflect the building as it is today — not as it was two or three years ago. Any significant change to the building, its occupancy or its use triggers a review obligation. Our post on how often an FRA should be reviewed sets out when that obligation arises.

Maintaining and documenting your fire safety systems. Testing and service records for fire alarms, emergency lighting, fire doors and extinguishers need to be kept up to date and be immediately accessible. A well-maintained building with poor records is almost indistinguishable from a poorly managed one in the inspector's eyes.

Keeping escape routes clear — always. This is the single most cited breach in England. It is also the simplest to prevent. A regime of regular checks, documented and actioned, is all that is required.

Training your staff and keeping records. Fire safety training records need to show who was trained, when, by whom, and what the training covered. Training delivered with no record is, from a compliance perspective, training that cannot be evidenced — which is the same as training not delivered at all.

Knowing your building. The inspector will ask questions. The responsible person or their representative needs to be able to answer them — about the evacuation strategy, the fire strategy, the maintenance history, and the arrangements for communicating with residents. Our post on residential PEEPs for property managers is relevant here too — inspectors are increasingly checking compliance with the new PEEP regulations that came into force on 6 April 2026.

There is also value in having an independent fire risk assessment carried out by a qualified assessor before an FRS audit — not to game the system, but to identify the same issues the inspector will find, while there is still time to address them.


We work with managing agents, HMO landlords, commercial premises, hotels and hospitality venues, and warehouses and industrial sites across Chester, the North West and North Wales. If you would like to know how your buildings would stand up to an FRS audit — or if it has simply been too long since your last fire risk assessment — get in touch.

How would your building perform in a Fire and Rescue Service audit?

We carry out thorough, professionally qualified fire risk assessments for managing agents and responsible persons across Chester, the North West and North Wales — identifying the issues before the inspector does.

Disclaimer: This article is intended as general guidance only and does not constitute formal fire safety or legal advice for any specific premises or situation. The audit process described reflects nationally consistent practice as published by Fire and Rescue Services in England, but individual FRSs may vary in their specific procedures and documentation requirements. Responsible persons should seek professional fire safety advice tailored to their specific buildings and circumstances. Fletcher Risk Management accepts no liability for actions taken or not taken on the basis of this article alone. Fletcher Risk Management is based in Chester and provides fire risk assessments, fire door inspections and fire safety training across the North West and North Wales. © Fletcher Risk Management Ltd, April 2026.
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Nearly Half of All Fire Safety Audits Failed Last Year. Is Your Building One of Them?